Computer Tutor/Computer Doctor - Home Page
 

What our clients say about our service:

Thanks to you I actually look forward to and enjoy working!...Using both [new computers] is actually fun. Hey, I could stay in my home office all day long and be happy! -- David Payne, M.D. - Radiologist, New York, NY

You really walked the extra mile and made a pleasant learning experience out of chaos for me. I'm looking forward to becoming computer literate, thanks to you. -- Eileen Lottman, New York, NY

Many thanks for your generosity in taking the time to use your photographic expertise, as well as your computer know how, to launch my journey into the 21st Century via Social Networking vehicles such as Facebook, Twitter, Linkedin, etc. - J. S. - New York, NY

Thanks for all your help this afternoon - it's really nice to have someone reliable that you can trust to fix your computer. I'll always be happy to recommend you to my friends. -- L. W., New York, NY

I greatly appreciate your patience and your expertise...I feel so much better knowing someone is out there I can turn to in a computer emergency! Computers can really make a person feel helpless. -- F. P., New York, NY

Your knowledge, your ease at maneuvering around the system, the software and all their setups...to my lay brain...remarkable! Awesome it could be argued! -- J. E., Sarasota, FL

Just speaking to you and knowing that there is a solution is such a great comfort! -- E. R., Business Owner, New York, NY

 

Security Alert - Fake Security Programs are viruses

In the past year there has been an increase in "drive by" computer virus infections with programs that appear to be warning you about viruses on your computer after doing a "free scan" (which you never asked for). The whole program is itself a virus - called a Trojan Horse. It installs itself when you visit a web site that has been set up as a trap, or click on a link in an email that connects you to one of these sites. They try to get you to buy their program online, which promises to remove the infections. This may be a scheme to steal your credit card information.

Having a Trojan virus on your computer also opens the door to other nefarious behavior, such as using your computer along with hundreds of others to mount a coordinated "denial of service" attack on a targeted site. Some of the names of these fake antivirus programs are "Antivirus 2009", "Antivirus Pro 2009", and "Antivirus 360". At the very least, you should have a recent version of a good antivirus program on your computer (no more than 2 years old), and the virus definitions list should be updated frequently. We like Norton Internet Security and Kaspersky Internet Security, but there are others that work very well also.

If your computer has become infected, try running your up to date real antivirus program. If it doesn't remove the infection, you may need expert help. We can often remove the virus WITHOUT the labor-intensive solution of having to wipe your hard drive, reinstall Windows and all of your programs, and replace all your data. PLEASE backup your data frequently! If you do not have an automated backup system, we would be happy to set one up for you.

 

Keep Your Computer Safe and Clean

Is your PC running much slower than it was when you first got it? Adware, spyware, junk files, and a fragmented file system can gradually drag down a once fast computer to a frustratingly slow pace. Even on a Mac, a little system housecleaning now and then can significantly improve performance.

A study reported by the Associated Press found that 77% of adults in 12 states thought they were safe from computer viruses and hackers, but two-thirds of them had anti-virus software that was not up to date, had no firewall program, and 80% had spyware on their computers. Spyware surreptitiously monitors users online activity and slows down their computers.

Let us bring your computer back to the speed and efficiency you once enjoyed, and help you protect your computer with up to date anti-virus software and a good firewall program.

For most computers a periodic maintenance service, including removal of adware (which can cause unwanted advertising to pop up) spyware, and junk files, a windows registry repair, disk defragmentation, and upgrade recommendations takes about two to four hours.

Another reason computers slow down is a failing hard drive. The hard drive stores all of your data. Hard drives often begin to fail after three to five years. I'll help you back up your data, and if necessary, replace your hard drive with a new one. Hard drive prices have dropped in the last few years. If you are running low on storage space, we can upgrade your hard drive to a much larger one for less than you might think.

We do Windows (and take care of Panthers, Tigers and Leopards too)

Microsoft Windows PCs and Macintosh computers supported. Help with new installations, upgrades, networking, periodic maintenance, transferring from old to new computers, printers, scanners, and more. We are known for patience, a knack for solving problems, and for the ability to explain complex computer procedures in simple terms. If you are new to computers, we can show you that they are FUN to use!

Pro-Bono Work
Featured volunteer helping seniors with their computer needs via Dorot USA organization.

Articles
See my articles in NW logo magazine on Password Managers, Laptop Privacy Screen Filters, Quieting PC Noise and Networking Home Computers.

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